范文為教學中作為模范的文章，也常常用來指寫作的模板。常常用于文秘寫作的參考，也可以作為演講材料編寫前的參考。范文怎么寫才能發揮它最大的作用呢？這里我整理了一些優秀的范文，希望對大家有所幫助，下面我們就來了解一下吧。

英文道歉信格式 給顧客的英文道歉信篇一

回顧那次事情。隨著矛盾日益增加，爬山的事成為你爆發的導火索。你在山腰跟我說的話真正地傷了我的心。然而，這是我應得的。我們分手的原因就是由于我武斷的行為和漫不經心的心態，這也導致現在讓你我尷尬的現狀。即使現在，我們也不能像以前一樣互相打招呼?？偟膩碚f，一切都是我的錯。當我說這句話時，心里感到深深的愧疚感。然而，這是我應受的責備。

我真正想說的`是我現在還想你。多少平靜的夢鄉中，你總會出現，這也是我做過的最幸福的夢。每次遇見你，我都努力裝作沒看見你，故作鎮定，可總禁不住想看你一眼，想知道你最近過得怎么樣。雖然我現在上課不多，但每次上課，也都會尋找你的身影。我越來越不能壓抑自己的情感。

如果我改變態度了呢？我想知道你是否會給我一個機會來彌補你因我而受傷的心靈。 真誠至上

it has already been one year. this year, we have been through happiness, pain, confusion and impressive. yet, most of the happiness and impressive was brought by you, pain and confusion was brought by me. i confess that i had mixed thoughts during our date time. my attitude toward you was not proper. i made you do things that you don’t like. even i knew that you are a sensitive girl, i still made you cry more than once. i was not a considerate boy for i disregarded your deep feelings.

look back on that so called big problem. as the conflicts developed, the mountain climbing was the point that you broke out. what you said in the middle of the mountain truly hurt my feeling. nevertheless, i deserved this. the reason that we broke up was due to my arbitrary behavior and casual attitude, which led us to this situation that make us awkward. even now, we couldn’t greet each other as we did before.

generally, it was all my fault. when i said this, i felt great guilty from the bottom of my broken heart. however, i was be to blamed for this.

what i really want to tell you is that i still miss you right now. i dreamed about you in my peaceful dream that is the happiest dream ever i thought. i tried to pretend to ignore you and be calm when i met you. but i couldn’t help glancing you for i want to know how you are going. though i barely went to classroom, when i did, i would find where you sit. i can’t constrain my emotion.

but what if i changed my attitude ? i just wondered if you could give me another chance to make up your broken heart that once was broken by me.

yours sincerely,

frank

英文道歉信格式 給顧客的英文道歉信篇二

directions: one of your pen friends, john, will be visiting your city.

however, for some reasons, you can not meet him at the airport on time.

write a letter asking to wait for you at the airport and tell him how to recognize you.

your letter should be no less than 100 words.

you don’t need to write the address.

don’t sign your own name at the end of the letter, use alice instead.

英文道歉信格式 給顧客的英文道歉信篇三

dear mr. smith,

i am indeed very sorry that i missed the examination on international business english writing you gave last friday. i feel awful about it and want you to know what happened that day.

i suddenly fell sick early that morning and my parents had to send me to the hospital. please find enclosed a copy of the medical bill.

i sincerely hope you can understand my situation and accept my apology. i would appreciate your allowing me to take a make-up examination. i will come to your office during your office hour on monday to discuss this possibility with you.

once again, i apologize for any inconvenience caused.

sincerely yours,

xxx