在日常的學習、工作、生活中，肯定對各類范文都很熟悉吧。相信許多人會覺得范文很難寫？下面是小編幫大家整理的優質范文，僅供參考，大家一起來看看吧。

國際商務信函標準篇一

1、商務信函信端（heading）

信端即信頭，一般包括寫信人的地址和寫信日期。一些正式信函的信端還包括發信人或單位的電話號碼、電報掛號、電傳、傳真和郵政編碼等。西方國家中有些信端甚至還有單位負責人的姓名、職務和職稱等。信端的目的是使收信人一看便知道書信來自何處，何時發出，便于復信和查閱。用一般的信紙寫信時，信端應寫在信紙的右上角，若字數較多，可從信紙中間或偏右的地方寫起。若字數較少，可適當多向右移一些，使整個信端的重心落在右上角。

商務信函信端的寫法主要有并列式和斜列式兩種。從目前情況來看，前者更為常用。采用并列式時，每行開頭要左對齊；采用斜列式時，每行開頭逐次向右移二三個字母的距離。例如：

（1）并列式fuxing street

haidian districtbeijingpost code: 100035people’s republic of chinatel: 63211234

aug.20, 200

4（2）斜列式（indented form）fuxing street

haidian district

beijing

post code: 100035

people’s republic of china

tel: 63211234

aug.20, 2004

寫信端時，先寫發信人的地址，地點的名稱按由小到大的順序排列，然后是其它項目和發信日期。具體次序是：第一行寫門牌號和街名；第二行寫區名、市（縣）名、省（州、邦）名，往國外寄的信，還要寫上國家的名稱；國家名稱的前面加上郵政編碼，其后可寫上電話號碼，最后一行寫發信日期。如果寫信人的地址是機關單位的名稱，則將其作為第一行。如果寫信人的單位沒有門牌號碼和街名，則第一行可寫上所在班級或專業組的名稱；第二行寫系、科、室名稱；第三行寫學校名稱；第四行寫市（縣）、省（州）名稱；然后再寫郵政編碼、國名、電話號碼、發信日期等項。

如果使用標點符號，則在每行末尾加逗號，最后一行的末尾加句號。但當前的信件中行末大都不加標點符號，但在每行之內該用標點符號的地方，仍要用標點。特別要注意的是，門牌號碼和街名之間要加逗號。月份和日期之間不可用逗號。在西方國家，城市名稱之后往往寫有字母或數字（如 new york, 103），表示城市的郵政編碼。

關于發信日期的寫法，應注意以下幾點：

①年份應完全寫出，不能簡寫。

②月份要用英文名稱，不要用數字代替。

③月份名稱多用公認的縮寫式。但 may, june, july, 因為較短，不可縮寫。

④寫日期時，可用基數詞1，2，3，4，5，??28，29，30，31等，也可用序數詞 lst, 2nd, 3rd, 4th, 5th, ??28th, 29th, 30th, 31lst等。但最好用基數詞，簡單明了。

日期可有下列幾種寫法：

① oct.20, 2004

② 10 may., 2004

③ 3rd june, 2004

④ sept.16th, 2004

其中，①最為通用。

2、商務信函信內地址（inside address, introductory address）

信內地址收信人的姓名和地址，寫在信紙的左上角，從信紙的左邊頂格開始寫，低于寫信人地址和發信日期一二行，也分并列式和斜列式兩種，但應與信端的書寫格式保持一致。其次序是，先寫收信人姓名、頭銜和單位名稱，占一二行，然后寫地址，可占二至四行，例如：

①并列式

kerry

peking university

haidian district, 100871

beijing

china

②斜列式

kerry

peking university

haidian district,100871

beijing

china

3.商務信函稱呼（salutation）

對收信人的稱呼應自成一行，寫在低于信內地址一二行的地方，從信紙的左邊頂格開始寫，每個詞的開頭字母要大寫，至于末尾處的符號，英國人用逗號，但美國和加拿大英語則多用冒號。稱呼用語可視寫信人與收信人的關系而定。給外國人寫英文信時，稱呼用語要注意以下幾點：

①對沒有頭銜的男性一般稱呼 mr.。mr.用在姓氏之前或姓氏和名字之前，不可只用在名字之前，例如對的稱呼，應該是：mr.或 , 不可是：。若稱呼多個男性，則在姓名前用 mr.的復數形式 messrs.。對一般以人名為名稱的公司和企業常用這種稱呼，例如： and brothers 布萊克兄弟公司。

②對女性一般稱呼 mrs.，madam 或 miss。mrs.用在已婚女子的丈夫的姓氏之前，或姓氏和名字之前，一般不用在名字前 madame 此詞可以單獨使用或加在丈夫的姓名之前 mrs.沒有復數形式。若稱呼多個女性，則在姓名前用 mme.的復數形式 mmes.而對以女子名字為名稱的公司、企業可用 mesdames 稱呼。miss 多用于未婚女子，此詞可縮寫為 ms，用于姓氏之前或姓氏和名字之前，一般不用于名字之前。

③對收信人的稱呼，也可用頭銜或職位的名稱，不分性別。例如 professor（縮寫為 prof.），doctor（縮寫為 dr.），general(縮寫為 gen.)。這些稱呼都放在姓氏之前或姓氏和名字之前，如 prof.（phil）white等。

④對外公函中對收信人的稱呼，可用 gentlemen（而不是 gentleman），dear sir(s)和 my dear sir(s)等。gentlemen 之前不能加 dear，后面也不能帶姓名。用 sirs 時，前面常用 dear 一詞，但也可單獨用 sir。若收信人是婦女，則無論已婚或未婚，都可單獨使用 madam 或其復數 mesdames。

⑤對外國高級官員的稱呼，如國家元首、政府首腦、部長、大使、公使和特使等，可用（dear）sir，（dear）an，（dear）r，（my dear）ador，your excellency（復數為 excellencies）。

⑥對君主制國家的國王和皇帝等男性君主，可以 sir 稱呼，對女王、女皇和皇后等女性君主，可用 madam 稱呼。有時也用 your majesty 稱呼以表示。客氣和尊敬your majesty 可兼指男性和女性，其復數為 your majesties。

⑦對王室成員，如太子、王子、親王和公主等，一般可用（dear）sir 或（dear）madam 但在正式尊稱時，一般用 your highness(復數為 highnesses)。

收信人稱呼

先生（男人）mr./esq.夫人（已婚）mrs.小姐（未婚）miss

夫人、 mrs.兩位或兩位以上男子messrs

兩位或兩位以上女子（已婚）mesdames

兩位或兩位以上小姐（未婚）misses

常見的頭銜（漢英對照）如下：

教授professor

博士doctor(dr.,ph.d.)

醫學博士medical doctor(m.d.)

總統或校長president主席或董事長chairman副主席或副董事長vice chairman副總統或副校長vice president

首相prime minister

總理premier

省長或州長governor

市長mayor

參議員senator

大使ambassador

秘書長secretary general

一秘first secretary

二秘second secretary

院長director,dean

副院長vice director

系主任dean,head,chair

館長chief librarian,curator

閣下excellency

神甫father

4.商務信函信的正文（body of the letter）

信的正文每段第一行應往右縮進約四五個字母。在寫事務性信件時，正文一般開門見山，內容簡單明了，條理清楚。在寫私人信件時，信寫好之后若有什么遺漏，可用 p.s.表示補敘。

5.商務信函結束語（complimentary close）

結束語是寫信人表示自己對收信人的一種謙稱，只占一行，低于正文一二行，從信紙的中間或偏右的地方開始寫。第一個詞的開頭字母要大寫，末尾用逗號。結束語視寫信人與收信人的關系而定例如寫給機關、團體或不相識的人的信，一般用：

yours(very)truly, yours(very)faithfully,yours(very)sincerely，等等。

寫給上級和長者的信一般可用：

yours(very)respectfully, yours(very)obediently, yours gratefully, yours appreciatively, your obedient servant, 等等。

寫給同志或同事的信一般可用：

fraternally yours, comradely yours，等等。

寫給熟人或朋友的信可用：

yours, ever yours, yours affectionately, as ever, yours sincerely yours devotedly,(most)fondly yours, yours excitedly, intimately yours，等等。

寫給親屬或摯友的信一般用：

yours, ever yours, yours as ever, as ever, yours affectionately, lovingly yours,(much)love, with love,lovingly, your loving son, your most affectionate, your devoted friend, devotedly, 等等，意即：“您的”、“永遠是您的”、“您的親愛的”、“您的愛子（孩子、姐妹、侄、侄女、祖母）”、“您的摯友”等。

寫給摯友的信有時也可用：

yours hurriedly, yours hastily, yours in haste, 等等。

寫信給摯友，表示歉意時，可用：

contritely yours, regretfully yours, yours in(with)regret, yours in(with)deep remorse 等。

在歐洲一些國家里，多把yours 放在 sincerely等詞的前面。在美國和加拿大等國，則多用，把 yours 放在 sincerely 等詞之后。yours 一詞有時也可省略。

6.簽名（signature）

信末的簽名一般低于結束語一二行，從信紙中間偏右的地方開始寫。若寫信人是女性，與收信人又不相識，則一般在署名前用括號注上 miss, mrs.或 ms.，以便對方回信時知道如何稱呼。有的還有署名后寫上自己的職稱、職務或頭銜

7.附件（enclosure）

信件若有附件，應在左下角注明 encl.或 enc.。若附件不止一個，則應寫出2（或3，4，5等）encls.，例如：

enc: resume

encls:grade certificate

8.再啟（postscrip, 縮寫為 p.s.）

再啟部分用于補敘正文中遺漏的話，一般應盡量少用，正式的函件中更應避免使用。

9.私人和公務信函--注意事項

首先，寫信者應設身處地想到對方，尊重對方的風俗習慣。

其次，英文信應該行文流暢、言簡意賅，避免冗長。這就是說，寫信者應用盡可能少的文字表達其必須傳遞的信息，而且寫信者應將其所需傳遞的信息表達清楚，以免對方產生誤解。書信交往，同樣需要以禮待人。因而在寫信過程中，要避免傷害對方感情，措辭上多選用些禮貌婉轉詞語。

最后，除了避免語法、拼寫、標點錯誤外，信中所引用的史料、數據等也應準確無誤.私人和公務信函--常用句式。常用的起首語有：

1）thank you for your letter dated dec.22,1969.2)many thanks for your letter of sept.5，1997.3)a thousand thanks for your kind letter of june 5,1997.4)your kind letter of november 22th arrived this morning.5)your letter which arrived this morning gave me great comfort.6)in reply to your letter dated 4th july,i want to say?

7)thank you very much for your letter of august 2 and the gift you sent me on christmas eve.8)what a treat to receive your kind letter of may 5th!

9)it is always a thrill to see your nice handwriting.10)first of all i must thank you for your kind assistance and high attention to me.11)with great delight i learn from your letter of this sunday that ?

12)i wish to apply for teaching position you are offering.13)i am too excited and delighted at your good news.14)i am very obliged to you for your warm congratulations.?

15)i am very much pleased to inform you that my visit to your country has been approved.常用的結束語有：

1）awaiting your good news,2)looking forward to your early reply,3)hoping to hear from you soon,4)we await your good news.5)i hope to hear from you very soon.6)we look forward to your reply at your earliest convenience.7)i look forward to our next meeting there in los angeles.8)your early reply will be highly appreciated.9)any other particulars wanted we shall be pleased to send you.10)the help you give me is sincerely valued.11)i hope everything will be well with you.12)please let us know if you want more information.13)i hope you always enjoy yourself.14)i wish you very success in the coming year.15)please remember me to your family.16)with best regards to your family.17)all the best.18)with love and good wishes.

國際商務信函標準篇二

1.稱呼和結束句：dear siryours faithfully dear madamyours faithfully dear sirsyours faithfully dear madamyours faithfully dear madamyours faithfully dear ms brownyours sincerely dear mrmithyours sincerely

2.介紹這封信的背景：

with reference to:

with reference to your advertisement in the times of 12th december,…

with reference to your phone call today,…

3.解釋寫信原因：

i am writing to…

i am writing to confirm the arrangement.i am writing to enquire about the price and discount of your products.i am writing to inform you that we have sent your goods on july 21.i am writing to apologise for the delay of the goods.4.提出要求：

i would be grateful if you could send me a catalogue.i would appreciate it if you could deliver them as soon as you possibly give a presentation at the annual sales conference?

5.表示感謝

thank you for…

thank you for your telephone call you for sending the catalogue to me.6.隨信寄去的材料

please find enclosed a cheque.i am enclose a price enclose a brochure.7.表示道歉

i am sorry that our cashier charged you too much.i apologize for not attending the meeting.i am sorry for not replying to your letter.8.確認某事

i am pleased to confirm the booking of the conference room on monday ,march 3—5.i can assure you that we can deliver the goods by the required date.9.講述不好的消息

unfortunately, the handles of the teapots were missing.i am afraid that only two of the ten microphones can work.10.結束一封信

thank you for your contact us again if we can help in any way./ you have any questions.i look forward tohearing from you soon./meeting you./ seeing younext friday.

國際商務信函標準篇三

有求必應-如何寫商務信函

我已經數不清楚，至今為止，我讀過多少糟糕的信件。作為一個前任的行政主管，我經手了寫給一家紐約的大型博物館的所有自發的推薦信。這些信件來自全 國各地（甚至國外）的藝術家和收藏家，目的是希望自己的作品或藏品能夠被博物館展出或出價購買。坦白的說，博物館最終做出怎樣的決定，更多的取決于附于作 品之上的這些信件的寫作水平，而不是作品本身——它們本身是沒有辦法推銷自己的。

在現在這個充斥著電子郵件、短信息的時代，人們已經開始失去寫信這樣一種技能，尤其是寫正式的信函。我完全相信，學校里仍然在教授學生寫正式信函所需遵守的各種原則，但事實上，它們都已經差不多過時了。如果你是組織的高管或類似的高級人員，也許能靠秘書或助理自如的處理信件，但是對其他人而言，了解如何能寫出有說服力的信函，是至關重要的。

有一種主張認為，通常講的那些用于寫信的生硬的原則其實并不真正重要，只要收信人能明白你想表達的意思，就足夠用了。這樣想，在很大程度上，缺乏對 收信人的尊重，也不尊重你自己所要表達的想法。那給人的感覺是1）你的讀信人的時間并不寶貴，因而不必寫得清楚和簡練；2）你并不真的非常在意你寫信的內 容。

? 一封正式信函的基本結構

這些原則或許有些武斷，但是想要清楚明白的表達意思，就需要綜合的使用它們。一封按照這些規則寫出的信函，使讀信人毫不費力的獲取信息的位置，并明 確他們下面應該做什么，或者知道寄信人是什么人——他們總能在適當的位置找到相應的信息。從這個角度說，知道寫信的原則，也就了解了頁面排版、網頁設計的 原則——它們都在于設計文件的版面格式，以清晰的承載它們的內容。一封正式信函，按照從頭到尾的順序，應該包括以下要素：

1.回復的地址和寫信的日期：（寫于右上角）過去此法尤其用于信紙被從信封拿出來后，便于查找這些信息，但我認為現在好像不再有此需要了。盡管這樣，當讀信人想知道信來自何方，以及寫于何時，他們仍會到這里去查找。所以現在也仍要這樣寫。

2.收信人地址：（靠左，寫于回信地址的下一行）這顯示了誰是該信的收信人。在辦公環境中，信件經常與信封脫離，用于傳閱。這個方法能讓人找到信件原本的收信人。

3.致敬：（寫于收信人地址的下面隔兩行處，或在頁面的下三分之一處）書信所致的對象。避免這樣的稱呼： “親愛的先生/女士”，尤其不要用“致有關人士”，除非必須如此。如果信件的收件人不是具體明確的某個人，那意味著你并不在乎到底是誰讀你的信（你也許應 該事先打個電話或到相關網站上去查一查，應當寄信給誰），這樣很可能使你的信不能順利的到達真正能給你幫助的人那里。

4.主體：信的主體由三部分組成：開頭是關于你個人和寫信原因的介紹，中間部分詳細闡明以說服讀信人為你提供幫助，最后是告訴讀信人你希望得到怎樣的幫助。

5.結語：（左對齊，在主體后面隔兩行）這是寫在你的簽名之前的內容。對那些你不知道名字的人，可以用 “faithfully yours”——但是，仍然要避免在不知對方姓名的情況下寫這樣的信。若你知道收信人的名字，則可以寫 “sincerely yours” 或者，只寫 “sincerely”。在美國，也可以寫 “yours truly”。不要試圖用過于矯揉造作或諂媚的寫法，除非1）你很了解收信人，清楚知道這種不正式不會讓對方感到不敬，或者

2）你有自己商標式的用語，體現你所具有的 盡人皆知的形象（體現你的才能和聲望）。

6.簽名和印刷體名字：簽名表示你對以上所寫的內容負責。由于手寫簽名有可能不那么容易辨識，所以要同時把印刷體打印在簽名下面隔幾行處，以便于讀信人清楚寫信人是誰。

7.附件：（在簽名處的下方）如果你的信還含帶其他資料，比如一張商務卡片、一本宣傳手冊、一張價目表，等等。無論附些什么，把它們的清單列出來，寫明數量，各簡單的描述一下。如：“附件(2): 宣傳手冊，價目表。”

最后，檢查，檢查，再次檢查。朋友之間能夠諒解哪怕是最嚴重的拼寫和語法錯誤，但商務信函常常是你第一次（甚至可能是唯一一次）給對方留下印象的機會，所以務必要做到完美無暇。

? 提高寫信技能的注意事項與技巧

寫出有求必應的信，遵照合適的格式，只是第一步。人們通常見到格式較差的信，直接就不去看它的內容了——在一項對人力資源部門職員的調查中發現，在 寄來的信函中一旦遇到哪怕一兩個錯誤，他們中80%的人就會干脆扔掉信中所附簡歷不去看了。——然而，就算是格式合格的信，也有可能石沉大海，除非它的內 容具有說服力，并能打動人。

有一個方法用在寫信上，非常管用，這就是： aida方法。aida的四個字母分別代表注意力（attention）、興趣（interest）、渴望（desire），以及行動（action）。首先，你要吸引讀者的注意力，再讓他們感興趣，然后激發起他們的渴望，最后告訴他們，做出怎樣的行動。

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? 拿典型的商務信函的開頭舉例。隨函附本人簡歷一份，請據??需要參考。本人來信欲告知以下信息??

? 本信是關于您最近的?..以上這些表達全都無法給讀信人以深刻的印象。相反的，若想留下深刻印象，可以考慮以下幾種方法：

? 贊美：“長期以來，我一直是您卓越工作的崇拜者??”；“為貴公司工

作，是我長久以來的夢想??”。

問題：“您是否知道??”；“您是否曾遇到過這樣的問題??”

驚奇：“今年預計有一千萬人死于火鍋引起的意外事故”；“在過去的三年里，我曾調查過美國聯邦調查局的十大通緝犯中的八人，并最終將他們繩之以法。” ? ?

一旦你贏得了他們的注意，就要使對方對你所提供的東西產生興趣。向對方保證，你能夠解決他們的問題——通過你卓越的產品、服務、合伙關系，等等你在本信中所欲推銷的東西。

例如，對于一份典型的工作職位申請，對方遇到的問題是，他們的公司或組織需要有人來填補一個崗位，或者說，更重要的是，他們需要有人把這份工作圓滿 的完成，從而幫助組織達到它的目標（那也許是更多的利潤、或是救助達爾富爾的兒童、解決全球變暖問題，或者治愈癌癥）。你的來信意在告訴對方，你能夠保證 幫助他們實現目標，因而對該職位是合適的人選，這樣便能夠引起對方的興趣。

然后，告訴對方你如何能達到上述承諾，以此來激起他們的渴望。比如，向他們介紹你曾經在其他職位上的優秀表現，或者介紹你曾經接受過的與本職位相關的專業培訓。要避免行話——簡潔清晰的闡明你能夠帶來的好處。

比如，如果你要提出一個新的業務流程，可以像這樣說：

“我在過去的工作崗位上，曾設計過一個與此類似的系統，使工人的生產力躍升了20%，利潤也得到了進一步提升。這個新的流程實行起來并不困難——只需較少的資金和資源，我可以在下個季度之前將之付諸使用。”

我在做市場營銷方面的工作時，學到了非常重要的一課，那就是：沒有人會僅僅因為產品的某些特點，而買你的賬。你必須明細的解釋，這些特點如何能給潛在的購買者帶來好處。

如果你曾經在上述方面做到很好，他們心里會想：如何實現這種好處呢？這時，你的信最后部分給出的行動，就應當是這個問題對應的答案。“請致電(212)555-1212，面談詳情”或“讓我們下周四見面討論一下這個建議”。

不要將要求留交收信人思索。我們曾經很多次的，由于缺乏信心而未能將對對方行動上的要求明確說出，反而寄希望于對方從字里行間會意出我們的要求，結果是害了自己。

想想你的讀信人的日常生活——他們在閱讀你的來信時，心里可能想著多少的其他事情呢。也許他們在五分鐘后馬上要去開會。也許有200封像你的來信一 樣的信件正等待著他們過目。也許正趕上一天中工作即將結束，他們已經身心俱疲。給他們提出確切的行動要求，比什么都讓他們印象深刻——他們將會把它寫進任 務清單或日歷上，他們會去拿起電話，會去上網查看你的頁面，或直接回復你。總而言之，以上所說的都是對收信人的著想。如果你是在為一個確實存在的問題提出一個真正的解決方案，人們希望真正的了解到它。通過套用適當而易理解的格式，條例清楚、說服力強的寫作方法，你能夠使他們更容易的解決問題。如果你是誠實的，并且同時能夠以一定技巧和才能作為你的主張的后盾，寫出好的、可靠的信函，將使你和讀信人雙方都得到滿意的結果。

下次你要寫一封重要的信函時，可以試試這些方法。

國際商務信函標準篇四

國際商務信函范例

examples of international business letters

1.請求建立商業關系

自米蘭阿里斯托鞋類公司取得貴公司的聯系地址，特此修函，祈能發展關系。多年來，本公司經營鞋類進口生意，現欲擴展業務范圍。盼能惠賜商品目錄和報價表。如價格公道，本公司必大額訂購。煩請早日賜復。

we have obtained your name and address from aristo shoes, milan, and we are writing to enquire whether you would be willing to establish business relations with have been importers of shoes for many present, we are interested in extending our range and would appreciate your catalogues and your prices are competitive we would expect to transact a significant volume of look forward to your early reply.2.回復對方建立商業關系的請求

本月16日收到有關商務關系的來函，不勝欣喜。謹遵要求另函奉上最新之出口商品目錄和報價單。款項煩請以不可撤銷保兌之信用證支付。如欲訂貨，請電傳或傳真為盼。

thank you for your letter of the 16th of this shall be glad to enter into business relations with your compliance with your request, we are sending you, under separate cover, our latest catalogue and price list covering our export t should be made by irrevocable and confirmed letter of you wish to place an order, please telex or fax us.3.請求擔任獨家代理

本公司擔任多家廠家的獨家代理，專營精制棉織品，包括各種家用亞麻制品，行銷中東。與貴公司向有業務聯系，互利互作。貴公司紡織部亦十分了解有關業務合作之情況。盼望能成為貴公司獨家代理，推廣在巴林市場的貨品。上述建議，煩請早日賜復，以便進一步聯系合作。

we would like to inform you that we act on a sole agency basis for a number of specialize in finished cotton goods for the middle east market: our activities cover all types of household now, we have been working with your textiles department and our collaboration has proved to be mutually refer to them for any information regarding our are very interested in an exclusive arrangement with your factory for the promotion of your products in look forward to your early reply.4.拒絕對方擔任獨家代理

9月1日有關建議擔任家用亞麻制品獨家代理的來信收悉。謹致衷心謝意。目前時機尚未成熟，不能應允該安排深感抱歉。然而，本公司樂意與貴公司先試行合作，為今后合作打下基礎。為證明擔任獨家代理的能力，貴公司宜就上述貨品作市場調查，還應擴大現有營業額。奉上該貨品之報價單，敬希查照。專此候復。

thank you for your letter of 1 september suggesting that we grant you a sole agency for our household linens.i regret to say that, at this stage, such an arrangement would be rather would, however, be willing to engage in a trial collaboration with you company to see how the arrangement would be necessary for you to test the market for our products at you would also have to build up a much larger turnover to justify a sole enclose price lists covering all the products you are interested in and look forward to hearing from you soon.5.同意對方擔任獨家代理

4月12日建議擔任為辦公室器具之獨家代理來信已經收悉。過去雙方合作皆互利互助，能獲您的眷顧作我公司于巴林的獨家代理，殊感榮幸。據知貴公司兩服務技師曾到我公司米蘭工廠受訓。相信您公司在取得代理權后，仍會繼續注重合格售后服務人員的訓練。現隨信附上協議草稿，請查實各項條款，惠復是盼。能加強業務，我亦感到欣喜，前次到訪巴林，蒙盛情款待，不勝感激。祈盼您蒞臨米蘭時，容我一盡地主之誼。

thank you for your letter of 12 april proposing a sole agency for our office have examined our long and, i must say, mutually beneficial would be very pleased to entrust you with the sole agency for our records, we are pleased to note that you have two service engineers who took training courses at our milan sole agency will naturally be contingent on you maintaining qualified after sales have drawn up a draft agreement that is examine the detailed terms and conditions and let us know whether they meet with your a personal note, i must say that i am delighted that we are probably going to strengthen our relationship.i have very pleasant memories of my last visit to bahrain when you entertained me so delightfully.i look forward to reciprocating（報答）on your next visit to very best wishes to you and your wife.6.借引薦建立業務關系

本月初參觀哈洛加特玩具交易會時有幸與教育玩具股份有限公司的道格拉斯．蓋齊先生一談，提及本公司正物色代理人推廣教學器材一事。蓋齊先生贊揚貴公司積極推廣產品，不斷推出新的推銷方法，并把其公司的成就歸于貴公司完善的經銷網絡。貴公司的經驗，正能替本公司在英國經銷產品。本公司生產初級教育各學科的教育器材、專利產品梅特里克教學器材更傲視同儕。除美國教學器材外，亦備有全套英式英語版教材，適合當地市場，貴公司無需憂慮切合市場需求。現附上配有插圖的英式英語版教材目錄，盼抽空細閱，并賜知寶貴意見。本人擬于10月頭兩星期前往倫敦，未知能否安排會面，就以上建議作一詳談?

at the beginning of this month, i attended the harrogate toy there, i had an interesting conversation with s gage of edutoys plc regarding selecting an agency for our teaching s described your dynamic sales force and innovative approach to attributed his own company's success to your excellent distribution network which has served him for several need an organization like yours to launch our products in the teaching aids cover the whole field of primary education in all patented ‘matrix’ math apparatus is particularly may be worried whether american teaching aids suit your is not a problem since we have a complete range of british english versions.i enclose an illustrated catalogue of our british english editions for your reference/ let me have your reactions to the material.i shall be in london during the first two weeks of s we could arrange a meeting to discuss our proposal.7.邀請參觀貿易展覽會 多謝9月12日的來信和附件。獲悉貴公司有意物色英國銷售商推廣教學輔助設備，甚感興趣。本公司將于10月2日于厄爾大樓舉行的倫敦玩具商品交易會上展示產品，誠邀貴公司派員參觀設于6號之攤位。如能安排于非展出時間面談，煩請電復。定必委派高層人員赴會。本公司深知貴公司產品精美質優，希望能發展互惠之業務。特此奉告，并候復音。

many thanks for your letter and attachment/enclosures of 12 were very interested to hear that you are looking for an uk distributor for your teaching would like to invite you to visit our booth, no.6, at next month's london toy fair, at earl's court, which starts on 2 you would like to set up an appointment during non exhibit hall hours please call me.i can then arrange for our senior staff to be present at the look forward to hearing from you.8.與過去有貿易往來的公司聯系 從同行中獲悉貴公司貝魯特復業，生意發展迅速。得聞喜訊，不勝歡欣。謹祝業務蒸蒸日上。黎巴嫩戰事發生前雙方曾有多宗紡織品交易；貴公司更是本公司十大客戶之一。現今戰事平息，亟盼能重展雙方互惠的業務聯系。自上次合作至今，產品款式變化極大。除了有迎合歐洲人口味的款式外，亦有專門為中東市場而設計的產品。現奉上配有插圖的商品目錄供初步參考。若需查看樣本，還望賜知。

we understand from our trade contacts that your company has reestablished in beirut and is once again trading successfully in your would like to express our congratulations and offer our very best wishes for your continued the war in lebanon, our companies were involved in a large volume of trade in our found/noticed from our records that you were among our top 10 hope that we can resume our mutually beneficial relationship since the peace has returned to our last business, our lines have changed a they reflect current european taste in fabrics, some of our designs are specifically targeted at the middle east an initial step, i enclose our illustrated catalogue for your reference/ you need samples for closer inspection, we will be very happy to forward look forward to hearing from you.9.確認約會

承蒙拔冗討論合并雙方銷售網，以擴大貿易發展范圍，深感興奮。現特修函確定會議日程。謹于3月20日星期一在邦德街辦公室候教，請貴公司代表于當日早上9時蒞臨指導。若因故未能抽空出席，煩請致電告知，以便另行安排會晤。未知是否需代為安排旅館膳宿?請盡早賜知，以便早作準備，款待貴客。謹此預祝會談成功。

i would like to confirm our appointment to discuss the possibility of merging our distribution networks.i am excited of the prospect of our agreed, we will meet at our office in bond street at monday 20 march.i have scheduled the whole day for the for any reason you are unable to attend, please phone me so that we can make alternative let me know if you would like our office to arrange hotel accommodation.i look forward with great pleasure to our meeting.10.感謝客戶訂貨

謝謝9月20日第464號定單。今天我已親自監督發送您自展覽室挑選的產品。該產品隨附有關文件經瑞士航空公司運送。很榮幸與你會面，衷心希望是次定單能加強雙方的關系。下次到訪前，煩請賜知，俾能安排與本公司董事共進午餐。thank you for your order no.464 of 20 models you selected from our showroom went out today under my personal package is being airfreight to you on swiss relevant documentation is enclosed.i enjoyed meeting you and hope that this order represents the beginning of a long and prosperous relationship between our next time you visit us, please let me know in advance so that i can arrange a lunch for you with our ely yours

11.向長期客戶推銷新產品

隨函寄奉配有插圖的商品目錄附頁，介紹最新設計的產品。貴公司的郵購目錄多年來收錄本公司產品，產品銷售成績理想，特此致以深切謝意。最新設計的產品巧奪天工，定能吸引顧客選購。煩請參閱上述附頁，需查看樣本，請賜復，本公司樂意效勞。本公司現正設計一系列款式古典的英國餐具，適合北美市場需求。如感興趣，亦請賜知。愿進一步加強聯系，并候復音。

i enclose an illustrated supplement to our covers the latest designs which are now available from are most gratified that you have included a selection of our products in your mail-order catalogues for several sales have been very believe that you will find our new designs most should get a very good market would be very happy to send you the samples for closer inspection once you have had time to study the supplement and your information, we are planning a range of classical english dinner services suitable for the north american will keep you informed on our progress and look forward to hearing from you.12.為商貿指南兜攬廣告 衷心感謝惠顧。貴公司商號已刊登在本公司的商貿指南中。該指南乃唯一覆蓋英國全部建筑公司的刊物，在此刊登廣告確是明智之舉。現籌備1998年4月版的貿易指南，新版會羅列歐盟的主要管業制造商。為達到出色的宣傳效果，貴公司宜考慮在不同類別刊登廣告。如蒙惠顧，除首個廣告外，其余類別的廣告將可獲半價優惠。該指南將分送給所有建筑公司和五金器具公司主管。煩表填妥隨附表格，連同廣告費用一并寄回。專此盼候佳音。

thank you for your are currently represented in our is the only directory that reaches all companies in the building and construction industry in the ising in our directory was a wise move on your are currently compiling a new edition of the directory which will be published in april new edition will be expanded to include major manufacturers of plumbing equipment in the european proper coverage in the directory, you ought to appear in more than one you do choose for a multiple listing, you will be able to buy space in additional categories at half can be assured that the new edition will be on the desks of all the major decision makers in the building and hardware complete and return the enclosed form with the appropriate again for your business.13.請求客戶作推薦人

從11月2日的來函得悉閣下對貴飯店的整修感到滿意，此消息對本公司實是一鼓勵。設計行業重視聲譽，客人在選擇設計公司時必然會有所比較。如蒙允許，本公司欲請貴飯店作推薦人，證明有關整修的質素。未知可否讓其它客戶來電垂詢? 此外，如獲允準間或聯同客戶前來參觀貴飯店整修，定必有莫大幫助。當然，本公司會預訂房間，至少留宿一晚。

thank you for your letter of 2 are delighted to hear that you are pleased with the refurbishment of your you know, in designing industry, we heavily depend on good reports of our projects to win further clients always look around and rely on references before making a your permission, we would like to use your hotel as a reference when we meet similar refurbishments in the hotel you mind that our future clients bother to call you? it would also be most helpful if we could occasionally bring a client to look at your would stay overnight at least, of again for you kind words.第一種介紹信letters of introduction 實例之一：dear mr./ is to introduce jones our new marketing specialist who will be in london from april 5 to mid april on shall appreciate any help you can give and will always be happy to faithfully 尊敬的先生/小姐，現向您推薦我們的市場專家弗蘭克瓊斯先生。他將因公務在四月 15 日到四月中旬期間停留倫敦。我們將非常感謝您向瓊斯先生提供的任何幫助，并非常高興施以回報。您誠摯的

實例之二：dear mr./ ms we are pleased to introduce you our import manager of textiles is spending three weeks in your city to develop our business with chief manufactures and to make purchases of decorative fabrics for the coming shall be most grateful if you will introduce him to reliable manufacturers and give him any help or advice he may faithfully 尊敬的先生/小姐，我們非常高興向您介紹我們紡織部的進口經理王有先生。王先生將在你市度過三周，他要與主要的生產廠家拓展商務并為下一季度采購裝飾織品。如能介紹他給可靠的生產廠家，向他提供所需的任何幫助或建議，我們將不勝感謝。您誠摯的

第二種約定 appointments 實例之一：dear mr./ms green our general manager will be in paris from june 2 to 7 and would like to come and see you say on june 3 at 2.00 the opening of a sample room let us know if the time is convenient for not what time you would suggest yours faithfully 尊敬的先生/小姐我們的總經理約翰格林將于六月 2 日到 7 日在巴黎，有關在那開樣品房的事宜，他會于六月3 日下午 2：00 點拜訪您。請告知這個時間對您是否方便。如不方便，請建議具體時間。您誠摯的

回信范文dear mr./ ms thank you for your letter informing us of ’s visit during june unately, s our manager is now in cairo and will not be back until the second half of would however be pleased to see any time after his look forward to hearing from faithfully 尊敬的先生/小姐謝謝來函告知我方六月 2-7 日格林先生的來訪。不巧，我們的總經理艾得華先生現正在巴黎，到六月中旬才能回來。但他回來后愿意在任何時間會見格林先生。希望收到您的來信。您誠摯的back to top

實例之二：dear mr/ms i represent the w/p electronics company in dallas and will be in kunming from next monday to friday october 5-9.i should like to call on you to discuss our new 0930 hours on tuesday october 6 be convenient i shall be in beijing at the great wall hotel from tuesday september 29 until sunday october 4 where a message will reach the day is not convenient will you please suggest faithfully 尊敬的先生/小姐我是達拉斯 w/p 電子公司的代表，將于下周一到周五（10 月 5-9 日）住留昆明。我樂于請您商討我們新的顯示器。星期二即 10 月 6 日上午 09：30 是否方便？從周二，即 9 月 29 日，我將住在北京的長城賓館，直到周六，即 10 月 4 日，在那會有通知給我。如商討日期不方便，請另外建議。

回信范文 dear mr/ms thank you for your letter of september shall be very pleased to see you and discuss your new monitor but october 6 is not will be happy to meet with you at 9: wednesday october 7 if the time is convenient for look forward to meeting faithfully 尊敬的先生/小姐我們將很高興與您會面并與您商談新的顯示器，但 10 月 6 日不太合適。如方便的話，我們愿在 10 月 7 日與您會面。期待與您見面。您誠摯的

實例之三： dear mr./ ms i am at present in hamburg visiting the harbour with a view to making known our new type of container for use in europe.i shall be in antwerp on wednesday 4th june and should like to call on you at 2.00 that i do not hear from you to the contrary i shall assume that it will be convenient for me to call at that ti faithfully 尊敬的先生/小姐我現正在漢堡參觀港口，以讓歐洲了解并使用我們的新型集裝箱。星期三即六月 4 日，我將到安特衛普，我會于當天下午 2：00 打電話給你。對此約定如不來信，我將認為于這個時間打電話是方便的。您誠摯的

dear mr./ ms baron our personnel director has asked me to acknowledge your application for the post of accountant and to ask you to come to see him on friday afternoon 5th july at half past two.i will appreciate your letting me know whether you will be able to co faithfully 尊敬的先生/小姐杰克巴倫先生，我們的人事主任，讓我向你申請會計職位表示感謝，并請你于 7 月 5 日星期五的下午兩點半來見他。是否能來，請告知，多謝。您誠摯的

回信范文 dear mr./ msthank you for your letter of yesterday inviting me to come for an interview on friday afternoon 5th july at 2:30.i shall be happy to be there as requested and will bring my diploma and other papers with faithfully 尊敬的先生/小姐謝謝昨日來信通知我面試，我將于要求的 7 月 5 日，周五下午兩點半到達，并帶去我的證書及其它書面材料。你誠摯的

第三種通知與確認 acknowledgments and confirmations 實例之一：通知對方接到來信 acknowledging receipt of mr./ msthank you for your letter no.a-3 of 6th may offering us 6 ui-4 view have passed it on to our technical department for their shall reply as soon as faithfully 尊敬的先生/小姐謝謝您五月六日標號為 a-3 的來信，該信向我們提供 6 ui-4 圖像數據。我們已把該信轉給了技術部，備他們考慮。我們將盡快回信你誠摯的

dear mr/mswe have today received with thanks information concerning transactions on the new yorkwheat exchange which will be made full use of by our research look forward to further cooperation with faithfully 尊敬的先生/小姐我們今天收到了有關紐約小麥交易所的業務信息，非常感謝，我們的研究部門將充分利用這些信息。期待與你進一步合作。你誠摯的

實例之二：確認達成的協議 confirming agreements mr./ ms last friday when we were discussing the problems of defective suggested that i simply mail you a report each month on the number of return by customers rather than send the defective containers to you.i plan to put this into effect at i first want to make sure that i understand you i don’t hear from you within the coming week i’ll assume that you faithfully

尊敬的先生/小姐上周五，我們討論了次品集裝箱的問題，你建議我只需把顧客每月退回的次品集裝箱的數量寫個報告給你，而不是直接退集裝箱。我計劃立即付諸現實。但我想確認我理解正確，到下周為止，如我不能收到你的來信，我即認為你沒有異議。你誠摯的

dear mr/ms we write to confirm our agreement reached during our conversation on 9th june about special discounts on m-s acoustical partitions as described on page 8 of our prices will prevail through 30 ion dimension regular price each special price each12 or more4x4’ us 112.75fob bern us98.20 fob bern4x5’ us132 115.505x5’ us152.75 129.85we will be happy to receive your order yours sincerely 尊敬的先生/小姐我們寫信想確認六月九日談話中就 m-s 聲音隔板特別折扣達成的協議。這些隔板在我們目錄泊第八頁有描述。下列價格六月三十日前有效：聲音隔板規格每只常規價每只特別價（12 及以上）4x4’ us 112.75fob 波恩 us98.20 fob 波恩我們將很榮幸收到你的定單你誠摯的

dear mr/ms as our telephone negotiation this morning was very brief and proceeded so smoothly i thought it might be advisable to summarize the agreement: i offered us56/kg cif emp you asked for us60i countered us58/kg you accepted the figure i look forward to signing the contract when we meet next faithfully 尊敬的先生/小姐今天上午我們的電話協商簡短而融洽，我想簡單總結一下協議：我報價為：us56/kg cif emp，你還價為 us60，我讓價為 us58/kg你同意這個價格。下周見面時我期待能簽訂合同。你誠摯的

第四種告示announcements 實例之一：開業 opening of new business dear mr./ ms we have opened at the above address a sales office for our products here in new employ a staff of consultants and a well-trained service department which makes routine checks on all equipment purchased from would be pleased if you would take full advantage of our services and favorable shopping fully guarantee the quality of our faithfully 尊敬的先生/小姐，我們已在紐約上述地址為我們的產品開設了一家辦事處。我們雇有一個咨詢人員和一支受過良好訓練的服務隊伍，可以為從我處購買的設備進行日常檢查。如果你能充分利用我們的服務和良好的購物環境，我們會很高興。我們全面保證產品的質量。你誠摯的

實例之二：建立辦事處 establishment of new branch dear mr./ ms owing to the large increase in the volume of our trade with this country we have decided toopen a branch here with lo as new branch will open on 1st march and from that date all orders and inquiries should be sent to lo at the above address instead of to our london take this opportunity to express our thanks for your cooperation in the hope the new arrangements will lead to even better faithfully 尊敬的先生/小姐，因在該國貿易額大量增加，我們決定在這里開設一家分支，由王洛先生任經理。新辦事處將于三月一日開業，今后所有的訂單和詢價請按上述地址送到王洛先生那，而不是倫敦辦公室。我們籍此機會向您過會與我們的合作表示感謝，我們希望新的安排能產生好的結果。你誠摯的

實例之三：歇業 discontinuation of business dear mr/ms with the demolition of our premises at the above address under a redevelopment scheme the part of our business carried on there will be discontinued after the end of monday 1st october we are holding a closing-out on hand will be cleared regardless of will be substantial reductions in all departments and in some cases prices will be marked down by as much as one to be cleared is unrivaled in both variety and the sale is likely to be well attended we hope you make a point of visiting the store as early as possible during the opening faithfully 尊敬的先生/小姐，隨著在經營重組計劃下而取消的上述經營場所，該處的業務將于十月底后停止。在十月一日，星期一，我們將組織一次清倉銷售，現有庫存不論成本都將清售。所有部門都將大幅消價，有的商品折價會達一半。清倉商品無論種類還是質量都無可挑剔。因此次銷售參加人員可能較多，我們希望您在清倉銷售期間盡早來。你誠摯的

實例之

四、更改名稱和地址 change of name and address dear mr./ ms at our company meeting on 4 september it was decided that the name of our company would be changed to cnmiec lee the same time it was decided to move the company from the above address to no3-6 broadway will appreciate your informing the appropriate departments of these faithfully 尊敬的先生/小姐，在公司九月四日的會議上，我們公司的名稱已決定改為 cnmiec 李氏公司。同時公司由現在地址移到百老匯街 3-6 號。如能把這些變化通知相關部門，我們將不勝感激。你誠摯的

實例之五：新的任命 new appointment dear mr./ ms we wish to notify you that smart who has been our representative in southwest england for the past seven years has left our service and therefore no longer has authority to take orders or collect accounts on our have appointed peterson in his on has for many years been on our sales force and is thoroughly familiar with the needs of customers in your trust you will have good cooperation from faithfully尊敬的先生/小姐，我們在此通知您，過去七年在英格蘭西南任我們代表的羅伯特斯馬特先生已離開我們公司，他不再代表公司接受訂單收款。我們已任命弗萊德彼特森代替他的位置。彼特森先生已在我們的銷售部門任職多年，完全熟悉你地區顧客的需要。我們相信您和他能有好的合作。您誠摯的

實例之六：公司的建立與重組establishment or reorganization of company dear mr./ ms we are pleased to announce that as of 1st june our firm will merge with d amp w this town to form the new firm of cn/cw new firm will carry on business at 6 rue detoqueville tripoli to which address please send all communications after 31st appreciate the confidence you have placed in us in the past and look forward to continued dealings with faithfully 尊敬的先生/小姐，我們高興的宣布，由于六月一日我們公司將于該鎮的dampw公司合并，成立新的 cn/cm 公司。新公司將在 tripoli 的 rue de toqueville六號辦公，五月三十一日后所有信息請寄新地址。我們感謝您過去對我的信任并希望繼續與您來往。您誠摯的

第五種咨詢consultation 實例之一：詢問信息dear mr./ ms we are much concerned that your sales in recent months have fallen first we thought this might be due to a slack market but on looking into the matter more closely we find that the general trend of trade during this period has been is possible that you are facing difficulties of which we are not so we would like to know what we can do to therefore look forward to receiving from you a detailed report on the situation and suggestions as to how we may help in restoring our sales to their former faithfully 尊敬的先生/小姐，我們非常關心你方銷售近幾個月大幅度下降。開始我們以為是市場疲軟，但仔細研究問題，我們發現過去這段時間貿易的總趨勢是上升的。有可能你方面臨我方還不知道的困難，如是這樣，我方想知道是否能幫助什么。我們期望收到關于問題的詳細報告，及建議我們怎樣幫助才能把銷售恢復到原來的水平。您誠摯的

第六種道歉與解釋appology and explanation 實例之一：dear mr./ ms we are sorry we cannot send you immediately the catalogue and price list for which you asked in your letter of march es are expected from the printers in two weeks andas soon as we receive them we will send you a faithfully 尊敬的先生/小姐，對三月十日來信所要目錄和價格單，很抱歉不能馬上寄去。印刷商兩周后供貨，一旦收到，我們將給您寄去一份。您誠摯的

實例之二： dear mr./ ms i was very concerned when i received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date referring to our earlier correspondence i find that i had mistaken the date for fault is entirely mine and i deeply regret that it should have occurred.i realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay.i have already given instructions for the work to have priority and the engineers working on the job to be placed on arrangements should see the installation completed by next faithfully 尊敬的先生/小姐，昨天收到你的來信，抱怨你新家的中央加熱系統未按規定時間裝好，對此我非常關心。參考較早的通信，我發現我搞錯了完成日期。錯誤完全是我的，對此我非常抱歉。認識到我們的疏忽給你造成的不便，我們將竭盡全力避免再耽擱。我已指示這項工作優先做并讓工程人員加班。這樣安排會于下周完成安裝。你誠摯的

第七種提示 attention 實例之一：dear mr./ mson 14 november i submitted a bill for services rendered to your office at the lille international than a month has now elapsed without payment or acknowledgment of my check this oversight and remit payment at your earliest convenience.i look forward to future services to your you for your prompt attention to this faithfully 尊敬的先生/小姐，十一月十四日我向你辦公室在 lille 國際博覽會上提供的服務提交了帳單。一個月過去了你既沒有付款也沒有認可帳單。請檢查這一疏忽并在最方便的時候付款。期望以后還為你公司服務。謝謝您能對此事盡快重視起來。你誠摯的

第八種感謝信 thank-you letter 實例之一：dear mr./ msthank you for your letter of june 4 enclosing an account of the organization and work of your chamber of commerce and are very grateful for such a detailed account of your information is certain to help increase our future faithfully 尊敬的先生/小姐，謝謝您六月四日的來信及隨信附上的說明書，該說明書描述了你們工商總會的工作與組織結構。對給我們一個你們活動如此詳細的描述，我們表示非常感謝。這一信息一定能幫助促進我們未來的合作。你誠摯的